Written By Morrow, Rick
2012, Edition 1
Category: Six Sigma
Level: Intermediate

Taylor and Francis Inc.
11 New Fetter Lane
London, EC4A 3DE
EC4P 4EE
United Kingdom
URL: http://www.taylorandfrancis.com/
Phone: 0171-583-0490
Fax: 0171-583-0581

About This Book

Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms - Measure, Manage to Measure, and Make-it-Easy. Complete with forms, templates, and case studies from the aviation and manufacturing industries, Utilizing the 3Ms of Process Improvement supplies step-by-step guidance on how to use the 3Ms to achieve performance excellence that lasts. Suitable for a wide audience - including suppliers, manufacturers, and those who work in service organizations, schools, healthcare, and government - it is as much about the science of process improvement as it is about how to lead process improvement utilizing the 3Ms.

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